Monday, February 21, 2011

The Man Himself

Pete was at the new car desk a little while ago, and one of our salesmen came in with a deal on a new Sorento.  His customer wanted to get the full $2500 in rebates, but she didn't have a car that qualified.  So Pete got on the phone with Kia's District Sales Manager and got an exception for this lady on the full rebates.  Even though she didn't qualify, we were able to save her an additional $1500.  This is what we're all about: being proactive in helping our customers!  Rather than having a "whatever" attitude about it, we try to get as much savings for each customer as we can.  How many other dealerships would simply say, "well, you don't qualify, so that's that"?  Yet another advantage of being a locally owned and operated, customer-driven dealership.

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